Crate and Barrel CB2 Complaint
Reviewed by
delivery botch
This is the second time Crate and Barrel have screwed me up. The first time was the 1500 points they gave me after buying a couch and not telling me I had 30 days to spend. Who it the world would spend that many credits if there is no need. So that flummoxed. Then I ordered furniture through CB2. It took them four months to delivery the last piece, a night tale requiring no assembly. They called me that they were ready to deliver and told me August 3. I made arrangements to take the day off and coordinated other people to come to the house on that day. I just got a call from the CB2 delivery telling me they were delivering August 4th. I said, no, August 3rd. I can't just take time off like that. Either August 4th or have a neighbor or someone to take the delivery. First of all I'm out in the country, and second of all I can't go around asking neighbors who don't live near me to take the delivery. I cancelled the order. They have gone the way of Sears. I'm done with them.
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Review Rating: 1 out of 5
Reviewed By: jenshadus
Company: Crate and Barrel CB2
Date Added: 6 years ago
Company Location
VA; online
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